Hostel Palmera



Services

What we offer?...



  • Reception 24/365
  • Free WiFi in all rooms.
  • Luggage storage for our guests.
  • Public parking 5 metres from the hostel (paid, with24h security).
  • We print your tickets and boarding passes for free.
  • Hair dryer and iron at your disposal. (Request at reception)
  • Coffee, tea and soft drinks available for purchase at reception.
  • We accept cash or credit card. (Debit, credit, VISA, MC, AMEX)

All rooms include...





  • Free WiFi
  • Daily cleaning
  • Sink
  • Balcony or balconette
  • Towels and bed linen
  • Kettle
  • Air conditioning and heating
  • Safety Deposit Box
  • Soap and shampoo
  • Parquet floors
  • Iron and hair dryer (available at reception)
  • Minibar
  • Wardrobe

Check-in & Check-out



Check-in is from 14:00 until 08:00 the next day. We have free luggage storage for guests who arrive before check-in opens.

Check-out is at 11:00 on the day of departure. We have free luggage storage for our guests until 00:00 the same day.



Reservation and cancellation policy



To confirm your reservation The client can cancel the reservation free of charge up to 5 days before the arrival date.
The client will have to pay 50% of the total price if he cancels during the 5 days before the arrival date.
The client will have to pay 100% of the total price if he cancels during the 5 days before the arrival date in reservations of 1 night
If the client does not show up, he will have to pay the total price of the reservation.
The accommodation will charge in advance the total price of the reservation during the 5 days before the arrival date.
Refunds, in case of free cancellation, are made within a maximum period of 72 hours.
The cut-off dates and times for free cancellation are in the accommodation's time zone (CEST). 

Cancellation is free of charge  5 days prior to the date of arrival.



Rules and schedules



  • Smoking is prohibited throughout the property.

    • Children older than 8 years are welcome. Cribs are not available at this property.
    • Under no circumstances will a visitor be admitted into any room.
    • As a security measure, the room key will be handed over to reception every time guests leave the accommodation.
    • Pets are not allowed.
    • Parties/events are not allowed.
    • Guests are required to show a photo identification upon check-in.
    • 24-hour reception.
    • Check-in: from 14:00 to 08:00 the next day
    • Check-out: until 11:00AM on the day of departure
    • Guests must be quiet between 22:00 and 09:00.




    Any doubt?

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